A phone call came into the help center from an older patient. She asks “Which of my insurances is my primary insurance?”

  • Home / General / A phone call…

A phone call came into the help center from an older patient. She asks “Which of my insurances is my primary insurance?”

What advice would you give the caller to find out how to tell which insurance would be her primary and why that matters. And if she submitted a claim should it be filed with multiple carriers?

 

Discussing Health Insurance

Description

A phone call came into the help center from an older patient. She asks “Which of my insurances is my primary insurance?”

She has been on her husband’s HMO for a long time. Recently she got a new job that offers health insurance as well.

Discuss

What advice would you give the caller to find out how to tell which insurance would be her primary and why that matters. And if she submitted a claim should it be filed with multiple carriers?