Discuss the importance of understanding the types of variation in a process with a particular focus on the differences between Special Cause and Common Cause variation.

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Discuss the importance of understanding the types of variation in a process with a particular focus on the differences between Special Cause and Common Cause variation.

Discuss how waste affects the customer experience while outlining the various forms of waste, sometimes referred to as Muda.

QUESTION 3  

Discuss the importance of Measurement System Analysis as part of the DMAIC process.

QUESTION 4 

Contrast and compare the characteristics of Lean and Six Sigma methodologies in process improvement.