Your patient’s son tells the front desk staff that he does not want “That black girl touching my mother.” As a nursing leader how should you proceed?

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Your patient’s son tells the front desk staff that he does not want “That black girl touching my mother.” As a nursing leader how should you proceed?

As a nursing leader how should you proceed? As a leader you must address the needs of the patient the family member and your staff. What would you stress to your staff in a debriefing meeting to address this incident?Discuss

 

Implicit Bias in Nursing

Description

After reading the articles address the following situation.

The son of a patient you have been taking care of for many years in your nurse practitioner clinic arrives with his mother. He is a 56-year-old white man from a rural community in upstate New York. Your nurse who is African American is bringing patients back to be seen.

Your patient’s son tells the front desk staff that he does not want “That black girl touching my mother.” As a nursing leader how should you proceed?

As a leader you must address the needs of the patient the family member and your staff. What would you stress to your staff in a debriefing meeting to address this incident? Include peer reviewed references.